Customer Service

It is important to us that whenever you contact PCD, you’re dealing with a person knowledgeable about our products and who can answer your questions. That’s why we don’t use a 24-hour outside order taking service. They can’t possibly provide the level of service we insist upon.

100% Satisfaction Guaranteed!

If for any reason you are not completely satisfied with your purchase, let us know - we will make it right.

Should you wish to return an item, please do so within 60 days for a refund, store credit or exchange (Sorry, shipping charges cannot be reimbursed). To return an item, please ship the package prepaid and insured to: PCD, 242 Branford Road, North Branford, CT 06471. Please complete the returns section on the back of your invoice, and enclose with your package.

We stand behind every product we sell and our manufacturers offer guarantees against defects in materials and workmanship, many for a lifetime.